Privacy Policy
We place great importance on protecting your personal data, in accordance with Law 25 on the protection of personal information in Quebec.
Who we are
DigitalAB Solution is a company specializing in web development and digital solutions.
Our website address is: https://digitalab.agency
Information Collection
DigitalAB Solution collects personal and technical information only when necessary to provide our services, respond to your requests, or improve your experience on our site.
1. Information provided voluntarily:
When you fill out a contact form, request a quote, or communicate with us, DigitalAB Solution collects the information you provide directly, such as your first and last name, email address, phone number, and any other information or message transmitted voluntarily.
2. Information collected automatically (cookies):
Subject to your prior consent, analytics and advertising measurement tools (Google Analytics, Facebook Pixel, Google Ads) use cookies to collect technical and browsing data (anonymized IP address, browser type, pages visited, date, time and duration of the visit, approximate location).
This information is used in an aggregated form to allow DigitalAB Solution to generate traffic statistics, evaluate the performance of its campaigns, and optimize its site's ergonomics. You can refuse or manage your cookie preferences at any time via the consent banner or your browser settings.
Use of Personal Information
DigitalAB Solution only collects personal information necessary to carry out its activities. We use your information primarily to:
• Respond to your requests for information, quotes, or support;
• Offer, personalize, and optimize our web services and digital solutions;
• Follow up on our customer relationships and maintain the quality of our business processes;
• Send you relevant communications or offers related to our services (you can unsubscribe at any time via the link included in our emails).
DigitalAB Solution is committed to never selling, renting, or marketing your personal information to third parties.
Data Sharing, Hosting, and Transfer
Your personal information is never transmitted to third parties without your consent, except in the following cases:
• Service providers: We share certain data with trusted partners strictly necessary for the operation of our services, notably our web host (Hostinger) and our analytics tools. These providers are bound by strict confidentiality policies.
• Legal obligations: We may disclose your information if required by law or to protect our rights.
Storage location and transfers outside Quebec:
The personal information we collect is hosted on Hostinger's secure servers. Since our host and some of our partners (like Google) operate internationally, your data may be stored or processed outside of Quebec (notably elsewhere in Canada, in the United States, or in Europe). By using our site, you consent to this transfer, which is carried out in accordance with applicable privacy laws.
Cookie Management
A cookie is a small text file placed on your device during your visit. We use cookies to ensure the proper functioning of the site, analyze our traffic, and measure the effectiveness of our advertising.
You can configure your browser or our consent banner at any time to accept, refuse, or delete cookies.
| Cookie Type | Tool / Name | Use / Purpose |
|---|---|---|
| Essential / Security | Session files / Security | Ensures the secure functioning of the site and the protection of contact forms. |
| Statistics / Analytics | Google Analytics (_ga, _gid) | Anonymous analysis of site traffic and usage to improve user experience. |
| Advertising / Marketing | Facebook Pixel (_fbp) & Google Ads (_gcl_au) | Measures the effectiveness of our advertising campaigns and allows us to offer relevant content. |
Your Rights Regarding Your Data (Law 25)
In accordance with applicable laws in Quebec (notably Law 25), you have the following rights regarding your personal information:
• Right of access: Request a copy of the personal information we hold about you.
• Right to rectification: Request the correction of inaccurate, incomplete, or ambiguous information.
• Right to withdraw consent: Withdraw your consent to the collection or use of your data at any time.
• Right to erasure: Request the deletion of your personal information when its retention is no longer required.
• Right to portability: Request the communication of your data in a structured and commonly used technological format.
Security and Data Retention
DigitalAB Solution applies rigorous physical, organizational, and technological security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
Your personal data is retained only for the time necessary for the purposes for which it was collected, or to comply with our legal and tax obligations.
Privacy Officer (RPRP)
In accordance with Law 25, the role of Privacy Officer at DigitalAB Solution is assumed by Adam Brillon, Founder.
We are committed to handling your requests and concerns with the utmost transparency. If, after contacting us, you feel that the situation has not been fully resolved, please note that you retain the right to file a complaint with the Commission d'accès à l'information du Québec (CAI).
This policy may be modified at any time to reflect legislative or technological changes. The updated version is always accessible on this page.
Need Help?
To exercise your rights, submit a request to our Privacy Officer, or for any other questions regarding the management of your data, please do not hesitate to contact us. We will be happy to assist you.